What is the check-in and check-out policy at Pullman Kuala Lumpur City Centre Hotel & Residences?
Check-in starts at 15:00 and check-out is by 12:00.
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Pullman Kuala Lumpur City Centre Hotel & Residences, Kuala Lumpur
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Key details
About the Hotel
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
- Steps from Bukit Bintang
Perfect
8.2
8.4
4.4
4.0
Loved by guests
"The room was big with 2 LED TV. The sofa and bean bag were comfortable."
"The hotel was very near to Pavilion Shopping Mall and within walking distance of Bukit Bintang which is a major shopping and dining area."
Pullman Kuala Lumpur City Centre Hotel & Residences offers modern accommodations with 450 rooms and 157 apartments, providing a 5-star experience. This Kuala Lumpur hotel features an outdoor swimming pool, a rooftop oasis, and multiple dining options catering to diverse palates. A short distance from Pavilion Shopping Mall, it provides easy access to the city's vibrant entertainment and shopping districts.
Rooms & Amenities
Rooms at Pullman Kuala Lumpur City Centre Hotel & Residences are designed for comfort and convenience, showcasing modern amenities. Guests can choose from a variety of room types, including the luxurious
Dining Options
The hotel features five dining venues, including
Leisure & Family Amenities
Leisure amenities at Pullman include the
Business & Local Attractions
Pullman Kuala Lumpur City Centre Hotel & Residences features extensive event facilities, including
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
2 persons
35 m²
1 King-size bed
Shower
Coffee machine
room details
Regency King Suite Club Lounge Access
2 persons
72 m²
Shower
Coffee machine
room details
Deluxe Twin Room
2 persons
35 m²
2 Single beds
Shower
Coffee machine
room details
One-Bedroom Deluxe Apartment
2 persons
59 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Barber shop
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Garden area
- Spa & wellness centre
- Massage
Room features
- Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
Pullman Kuala Lumpur City Centre Hotel & Residences offers a diverse array of dining options that cater to varied palates and preferences. From authentic Cantonese fare to modern international dishes and relaxing poolside bites, each venue creates a unique culinary atmosphere reflecting the vibrant culture of Malaysia.
Living Space
International
Ambiance
Modern
Key Offerings
A relaxed dining environment featuring a diverse menu of international specialties, ideal for casual family dining or a business meal.
Reservation
Not needed.
Open daily from 06:30 to 22:00.
Red
Cantonese
Ambiance
Traditional and Modern
Key Offerings
An elegantly designed venue offering modern Chinese specialties including dim sum and a la carte dishes, along with exclusive private dining rooms for intimate gatherings.
Reservation
Recommended.
Open daily from 12:00 to 22:30.
Enju
Japanese
Ambiance
Key Offerings
A vibrant Japanese dining experience featuring a selection of sushi, sashimi, and signature dishes complemented by a curated sake and shoshu menu.
Reservation
Recommended.
Open Monday to Friday from 12:00 to 23:00, Saturday from 18:00 to 23:00.
Sedap Restaurant
International
Ambiance
Family-friendly and Modern
Key Offerings
A delightful all-day dining option with a rich buffet spread, offering local and international dishes, fresh seafood, and delectable desserts.
Reservation
Not needed.
Open daily from 06:00 to 00:00.
Location
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
Map view
4 Jalan Conlay,
Kuala Lumpur,
Malaysia,
50450,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.3
km
Mall
Suria KLCC
1.2
km
Park
KLCC Park
2.0
km
Mall
Chinatown
2.3
km
Aquarium
Aquaria
1.1
km
Landmark
Dataran Merdeka
2.3
km
Event hall
Kuala Lumpur Convention Centre
650 m
Market
Central Market
2.1
km
Landmark
Alor Street
1.1
km
Mall
Fahrenheit 88 Shopping Mall
630 m
Mall
Sungei Wang Plaza
950 m
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
650 m
Mall
Lot 10
820 m
Landmark
Low Yat Plaza
1.2
km
Museum
Petrosains Science Discovery Centre
1.4
km
Pagoda
Sri Maha Mariamman Temple
2.1
km
Park
KL Forest Eco Park
1.6
km
Landmark
Sultan Abdul Samad Building
2.2
km
Stadium
Stadium Negara
2.4
km
Stadium
Merdeka Stadium
2.4
km
Museum
Museum of Illusions
710 m
Mall
Bukit Bintang
820 m
Museum
Selfie Museum KL
630 m
Theme Park
Berjaya Times Square Theme Park
1.7
km
Event hall
Petronas Philharmonic Hall
1.3
km
Landmark
Lake Symphony
1.2
km
Shopping Area
The Weld
1.6
km
Nearby
Mall
Pavilion KL
550 m
2 Jalan Stonor
Rumah Penghulu Abu Seman
350 m
50450 Kuala Lumpur
Kuala Lumpur Craft Museum
340 m
Restaurants
Din Tai Fung Pavilion KL
230 m
168 Jalan Bukit Bintang Lot 6.01.05
Hakka Restaurant
220 m
90 Jalan Raja Chulan
Horizon Grill
40 m
2 Jalan Conlay Banyan Tree Hotel & reseidence
Eccucino
50 m
Jalan Conlay
Vertigo
40 m
2 Jalan Conlay Level 59
Zang Toi Cafe
60 m
West 57th St Cafe (Zang Toi Cafe) Level
Tai Zi Heen
140 m
No. 4 Jalan Conlay Pullman Kuala Lumpur City Centre
Enju
140 m
Prince Hotel & Residence Kuala Lumpur Jalan Conlay
Quivo
460 m
Lot 3. 09. 02
Explore Kuala Lumpur
Explore Nearby Wonders
Petronas Twin Towers
16 minutes' walk
Iconic twin skyscrapers offering breathtaking views from the observation deck, a must-visit for architecture lovers.
Suria KLCC
15 minutes' walk
Premium shopping mall with a variety of international brands and culinary delights, located beneath the PETRONAS Towers.
Pavilion KL
7 minutes' walk
A premier shopping destination featuring luxury brands, fine dining, and vibrant entertainment options.
Kuala Lumpur Convention Centre
8 minutes' walk
Versatile event space hosting international conventions and exhibitions, conveniently close for business travelers.
KL Forest Eco Park
19 minutes' walk
Urban rainforest with canopy walks; great for a peaceful nature escape and birdwatching.
Horizon Grill
1 minute' walk
Rooftop dining with stunning views; known for grilled specialties and a romantic atmosphere.
Din Tai Fung Pavilion KL
3 minutes' walk
Famous Taiwanese chain known for its xiao long bao; casual yet chic dining experience.
Eccucino
1 minute' walk
Buffet-style dining featuring diverse international cuisine, perfect for families and groups.
Hakka Restaurant
3 minutes' walk
Authentic Chinese cuisine in a welcoming atmosphere, with vegetarian options available.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Christina
United Kingdom,
March
2025
7.4/10
I enjoyed my stay at Pullman Kuala Lumpur City Centre Hotel & Residences overall, but not without some hiccups. The spacious apartment was perfect for my family, and my kids had a great time at the game room. However, I encountered issues with the extra bedding arrangement and minor housekeeping oversights. The location is fantastic, close to Pavilion Mall and KLCC, making it easy for us to explore the city.
Rooms
8.0
The two-bedroom apartment was spacious and comfortable, perfect for my family. However, the bathroom showed signs of wear and needed an update.
Service
7.0
The staff was generally friendly and helpful, addressing my needs promptly. There were a few issues with communication regarding our booking and late check-out, which could be improved.
Location
9.0
The hotel's location is fantastic, just a short walk to Pavilion Mall and other attractions. This made our family outings very convenient.
Dining
9.0
Breakfast was a highlight of my stay, offering a variety of delicious options. I found the special price for breakfast a great deal, and it filled us up beautifully for the day ahead.
Facilities
7.0
The pool area was nice for a quick dip, and the game room was well organized for the kids. However, the overall maintenance of some areas could be improved.
Oscar
United Kingdom,
March
2025
5.4/10
I had a generally enjoyable stay at Pullman Kuala Lumpur City Centre, highlighted by its fantastic location and spacious accommodations. While I appreciated the cleanliness and service from the staff, the quality of breakfast left much to be desired. Additionally, my stay was disrupted by unexpected drilling noise, which detracted from my comfort during a challenging morning.
Rooms
8.0
I found the two-bedroom unit to be spacious and well-maintained, though I did notice some external noise issues.
Service
9.0
The staff were generally friendly and attentive, with commendable service from employees like Balkrishna Suna.
Location
10.0
The hotel's location is superb, just a short walk to major malls like Pavilion and close to public transport, making it ideal for exploring the city.
Dining
6.0
While the breakfast spread was plentiful and nicely presented, I found the quality inconsistent, particularly with pastries that tasted stale.
Facilities
8.0
The pool area was enjoyable and well-kept, featuring a bar with great drinks, although the lack of a washing machine in the apartment was a minor inconvenience.
Linda
United Kingdom,
January
2025
5.6/10
My stay at the Pullman Kuala Lumpur City Centre Hotel & Residences was quite enjoyable, primarily due to its unbeatable location and the spacious accommodation I experienced. The staff were genuinely friendly and helpful, creating a welcoming atmosphere throughout my visit. However, the breakfast quality left something to be desired, as some of the pastries were soggy and tasted stale, which was disappointing given the high standards I expected from such a well-known hotel brand.
Rooms
8.0
I stayed in a two-bedroom unit that was spacious and clean, featuring ensuite bathrooms for both rooms. However, I did notice some issues, such as old creamers served in the room and some maintenance needed.
Service
8.0
The staff were friendly, polite, and always willing to help, which greatly enhanced my experience at the hotel. Yet, at check-in, there was a bit of chaos, making the process feel overwhelming.
Location
10.0
The hotel's location is perfect, sitting right across from Pavilion Mall and within walking distance to major attractions like the Petronas Towers. This made it incredibly convenient for shopping and dining.
Dining
7.0
While breakfast featured a good variety, the quality was not consistently high, with some pastries being stale. Despite this, I enjoyed the poolside bar drinks and found the dining options reasonable.
Facilities
7.0
I enjoyed the pool area, which was clean and had an excellent selection of drinks at the bar. However, I experienced some noise issues during my stay due to ongoing renovations nearby.
Pamela
United Kingdom,
January
2025
6.2/10
My stay at Pullman Kuala Lumpur City Centre was a mixed experience. The central location near Pavilion Mall was fantastic, and I really appreciated the spaciousness of my apartment. However, the decor felt a bit outdated, and I encountered a frustrating check-in process during peak hours. Despite the drawbacks, I must say the breakfast was a highlight, especially the roti canai station.
Rooms
6.0
The apartment was spacious but felt a bit basic and outdated. I missed having a washing machine.
Service
5.0
Service was generally good, but the check-in process was slow, and some staff could have been friendlier.
Location
10.0
The location is superb, right in the city center and just a 5-minute walk from Pavilion Mall.
Dining
10.0
Breakfast was excellent, with a wide variety of choices including a fantastic roti canai station and freshly squeezed juices.
Facilities
6.0
Facilities like room service and housekeeping were adequate, but the lack of a washing machine in my apartment was disappointing.
Kay
United Kingdom,
December
2024
6.4/10
I had a mixed experience at Pullman Kuala Lumpur City Centre Hotel & Residences. The location is fantastic, with easy access to the Pavilion Mall and KLCC, which I loved. However, I faced issues like a long wait for my room, and some staff were not as friendly as I'd hoped. The breakfast was varied but often too busy and lacked replenishment.
Rooms
8.0
I stayed in a Deluxe King Room, which was spacious and well-kept. The bed was super comfy, but I did face some minor issues with the room temperature control.
Service
7.0
Most of the staff were friendly and helpful, but I noticed some were quite unfriendly. The reception was overwhelming at times, and it took quite a while to get assistance.
Location
9.0
The hotel's location is definitely a highlight. It's super convenient to shops, restaurants, and attractions like the Petronas Towers. I found it easy to explore the area on foot.
Dining
7.0
Breakfast variety was decent, but it got crowded, and some items weren't replenished quickly enough. There were a few hit-and-miss experiences with the staff knowing what was available.
Facilities
8.0
The pool and spa facilities were nice, although the pool water was a bit too cold for my liking. The gym area seemed decent as well, but it could use some updates.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MYR 65 per person per day.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Hindi, Bahasa Indonesian, Malay, Tagalog / Filipino
Number of floors:
29
Number of rooms:
451
Former name
Prince Residence Kuala Lumpur
FAQs
About Pullman Kuala Lumpur City Centre Hotel & Residences
How far is Pullman Kuala Lumpur City Centre Hotel & Residences from Pavilion Kuala Lumpur shopping mall?
The hotel is located just 0.5 km from Pavilion Kuala Lumpur shopping mall.
What dining options are available at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel features four restaurants, including Sedap Restaurant for local and international cuisine, RED Chinese Cuisine for Chinese specialties, and Enju for Japanese favorites.
Is there a swimming pool at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel offers an outdoor swimming pool for guests to enjoy.
What amenities are included in the rooms at Pullman Kuala Lumpur City Centre Hotel & Residences?
Rooms are equipped with air conditioning, a flat-screen satellite TV, a minibar, coffee/tea making facilities, and an en suite bathroom.
How can I transfer to and from the airport when staying at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel offers a paid airport shuttle service for guests.
Is there a fitness center available at Pullman Kuala Lumpur City Centre Hotel & Residences?
Guests can access a fitness center as part of the hotel's amenities.
What facilities are available for children at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel features a kids' club and offers babysitting services for an additional charge.
What are the available parking options at Pullman Kuala Lumpur City Centre Hotel & Residences?
Private parking is available on-site for free, but reservation is needed.
How far is Pullman Kuala Lumpur City Centre Hotel & Residences from Kuala Lumpur International Airport?
The hotel is located 66 km from Kuala Lumpur International Airport.
What additional services does Pullman Kuala Lumpur City Centre Hotel & Residences offer?
The hotel provides 24-hour reception, luggage storage, a bar/lounge area, and a full-service spa.
Are there any special features for business travelers at Pullman Kuala Lumpur City Centre Hotel & Residences?
The hotel offers well-equipped meeting facilities and flexible event spaces totaling 1500 ㎡.
Where can I enjoy breakfast at Pullman Kuala Lumpur City Centre Hotel & Residences?
Breakfast is available at the hotel for an additional charge of 85 MYR.
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