Pullman Kuala Lumpur City Centre Hotel & Residences | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

“The location made exploring Kuala Lumpur's attractions effortless and enjoyable!”view full review

Pullman Kuala Lumpur City Centre Hotel & Residences offers modern accommodations with 450 rooms and 157 apartments, providing a 5-star experience. This Kuala Lumpur hotel features an outdoor swimming pool, a rooftop oasis, and multiple dining options catering to diverse palates. A short distance from Pavilion Shopping Mall, it provides easy access to the city's vibrant entertainment and shopping districts.

Rooms & Amenities

Rooms at Pullman Kuala Lumpur City Centre Hotel & Residences are designed for comfort and convenience, showcasing modern amenities. Guests can choose from a variety of room types, including the luxurious 107 sq m corner suite and multiple family-friendly apartments equipped with fully functional kitchens. Superior technology features include high-speed Wi-Fi and large flat-screen TVs.

Dining Options

The hotel features five dining venues, including RED Chinese Cuisine, which offers live seafood and handcrafted dim sum. Sedap Restaurant serves an appealing lunch buffet with various international dishes. The Terrace Poolside Bar & Grill is ideal for snacks and drinks while enjoying the poolside atmosphere.

Leisure & Family Amenities

Leisure amenities at Pullman include the Vibes Spa, offering an array of holistic healing treatments and a fitness lounge facing a tropical garden. The rooftop oasis features relaxing garden spaces, a swimming pool, and spaces for socializing. For families, the hotel provides engaging children's amenities in specially designed apartments.

Business & Local Attractions

Pullman Kuala Lumpur City Centre Hotel & Residences features extensive event facilities, including nine flexible meeting rooms equipped with state-of-the-art technology. Located near the Raja Chulan Monorail station, public transport options make accessibility easy for business travelers. Nearby landmarks include the Petronas Twin Towers and Suria KLCC.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

2 persons

35 m²

1 King-size bed

Shower

Coffee machine

room details

Regency King Suite Club Lounge Access

2 persons

72 m²

Shower

Coffee machine

room details

One-Bedroom Deluxe Apartment

2 persons

59 m²

1 King-size bed

Shower

Bathtub

room details

Club King Room Lounge Access

2 persons

35 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 3.4 km

Airports

Sultan Abdul Aziz Shah (SZB) 29.2 km

Kuala Lumpur International (KUL) 59.9 km

Train

Ampang Park Station 1.2 km

Old Kuala Lumpur Railway Station 2.6 km

Underground

Bukit Bintang700 m

Tun Razak Exchange 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Buffet Breakfast Delight

“I had the best buffet breakfast ever during my stay. The spread was incredibly vast and delicious, with highlights like mashed potatoes, nasi lemak, pancakes, and scrumptious scrambled eggs. The restaurant's atmosphere was beautiful, and I was impressed by the quick food replenishment. There's something for everyone, and I definitely recommend trying the buffet - it's worth every ringgit!” view full review

Spacious and Clean Accommodations

“I stayed in a two-bedroom apartment that was perfect for all six of us. The unit was super clean and spacious, boasting two bathrooms , made it easy to accommodate everyone. Although we requested an extra hair dryer and faced some hiccups with the air conditioning, the overall room quality made our stay enjoyable. It was a comfy space to relax after exploring the city.” view full review

Comfortable Sleeping Experience

“I really loved the comfort of the beds in my room. They were incredibly cozy and inviting with a great night's sleep after a long day. Although the pillows were a bit too soft for my preference, I managed to adjust them for a better height. The overall bedroom layout was well-designed, creating a warm and relaxing atmosphere.” view full review

Pleasant Bathroom Amenities

“The bathroom in my apartment was nicely organized and spacious. I particularly appreciated the lovely toiletries that had a pleasant fragrance, made the bathroom feel luxurious. After showering, the lovely scents lingered in the air, adding to the comfort of our stay. It was a well-thought-out space that contributed positively to our overall experience.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Barber shop

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Massage

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

Map view

4 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

City landmarks

Event hall

Petronas Twin Towers

1.3 km

Mall

Suria KLCC

1.2 km

Park

KLCC Park

2.0 km

Mall

Chinatown

2.3 km

Aquarium

Aquaria

1.1 km

Landmark

Dataran Merdeka

2.3 km

Event hall

Kuala Lumpur Convention Centre

650 m

Market

Central Market

2.1 km

Landmark

Alor Street

1.1 km

Mall

Fahrenheit 88 Shopping Mall

630 m

Mall

Sungei Wang Plaza

950 m

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

650 m

Mall

Lot 10

820 m

Landmark

Low Yat Plaza

1.2 km

Museum

Petrosains Science Discovery Centre

1.4 km

Pagoda

Sri Maha Mariamman Temple

2.1 km

Park

KL Forest Eco Park

1.6 km

Landmark

Sultan Abdul Samad Building

2.2 km

Stadium

Stadium Negara

2.4 km

Stadium

Merdeka Stadium

2.4 km

Museum

Museum of Illusions

710 m

Mall

Bukit Bintang

820 m

Museum

Selfie Museum KL

630 m

Theme Park

Berjaya Times Square Theme Park

1.7 km

Event hall

Petronas Philharmonic Hall

1.3 km

Landmark

Lake Symphony

1.2 km

Shopping Area

The Weld

1.6 km

Nearby

Mall

Pavilion KL

550 m

2 Jalan Stonor

Rumah Penghulu Abu Seman

350 m

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

340 m

Restaurants

Din Tai Fung Pavilion KL

230 m

168 Jalan Bukit Bintang Lot 6.01.05

Hakka Restaurant

220 m

90 Jalan Raja Chulan

Horizon Grill

40 m

2 Jalan Conlay Banyan Tree Hotel & reseidence

Eccucino

50 m

Jalan Conlay

Vertigo

40 m

2 Jalan Conlay Level 59

Zang Toi Cafe

60 m

West 57th St Cafe (Zang Toi Cafe) Level

Tai Zi Heen

140 m

No. 4 Jalan Conlay Pullman Kuala Lumpur City Centre

Enju

140 m

Prince Hotel & Residence Kuala Lumpur Jalan Conlay

Quivo

460 m

Lot 3. 09. 02

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 362 reviews

#50 of 740 hotels in Kuala Lumpur based on Tripadvisor

Christina

United Kingdom, March 2025

7.4/10

I enjoyed my stay at Pullman Kuala Lumpur City Centre Hotel & Residences overall, but not without some hiccups. The spacious apartment was perfect for my family, and my kids had a great time at the game room. However, I encountered issues with the extra bedding arrangement and minor housekeeping oversights. The location is fantastic, close to Pavilion Mall and KLCC, making it easy for us to explore the city.

Rooms

8.0

The two-bedroom apartment was spacious and comfortable, perfect for my family. However, the bathroom showed signs of wear and needed an update.

Service

7.0

The staff was generally friendly and helpful, addressing my needs promptly. There were a few issues with communication regarding our booking and late check-out, which could be improved.

Location

9.0

The hotel's location is fantastic, just a short walk to Pavilion Mall and other attractions. This made our family outings very convenient.

Dining

9.0

Breakfast was a highlight of my stay, offering a variety of delicious options. I found the special price for breakfast a great deal, and it filled us up beautifully for the day ahead.

Facilities

7.0

The pool area was nice for a quick dip, and the game room was well organized for the kids. However, the overall maintenance of some areas could be improved.

Oscar

United Kingdom, March 2025

5.4/10

I had a generally enjoyable stay at Pullman Kuala Lumpur City Centre, highlighted by its fantastic location and spacious accommodations. While I appreciated the cleanliness and service from the staff, the quality of breakfast left much to be desired. Additionally, my stay was disrupted by unexpected drilling noise, which detracted from my comfort during a challenging morning.

Rooms

8.0

I found the two-bedroom unit to be spacious and well-maintained, though I did notice some external noise issues.

Service

9.0

The staff were generally friendly and attentive, with commendable service from employees like Balkrishna Suna.

Location

10.0

The hotel's location is superb, just a short walk to major malls like Pavilion and close to public transport, making it ideal for exploring the city.

Dining

6.0

While the breakfast spread was plentiful and nicely presented, I found the quality inconsistent, particularly with pastries that tasted stale.

Facilities

8.0

The pool area was enjoyable and well-kept, featuring a bar with great drinks, although the lack of a washing machine in the apartment was a minor inconvenience.

Linda

United Kingdom, January 2025

5.6/10

My stay at the Pullman Kuala Lumpur City Centre Hotel & Residences was quite enjoyable, primarily due to its unbeatable location and the spacious accommodation I experienced. The staff were genuinely friendly and helpful, creating a welcoming atmosphere throughout my visit. However, the breakfast quality left something to be desired, as some of the pastries were soggy and tasted stale, which was disappointing given the high standards I expected from such a well-known hotel brand.

Rooms

8.0

I stayed in a two-bedroom unit that was spacious and clean, featuring ensuite bathrooms for both rooms. However, I did notice some issues, such as old creamers served in the room and some maintenance needed.

Service

8.0

The staff were friendly, polite, and always willing to help, which greatly enhanced my experience at the hotel. Yet, at check-in, there was a bit of chaos, making the process feel overwhelming.

Location

10.0

The hotel's location is perfect, sitting right across from Pavilion Mall and within walking distance to major attractions like the Petronas Towers. This made it incredibly convenient for shopping and dining.

Dining

7.0

While breakfast featured a good variety, the quality was not consistently high, with some pastries being stale. Despite this, I enjoyed the poolside bar drinks and found the dining options reasonable.

Facilities

7.0

I enjoyed the pool area, which was clean and had an excellent selection of drinks at the bar. However, I experienced some noise issues during my stay due to ongoing renovations nearby.

Pamela

United Kingdom, January 2025

6.2/10

My stay at Pullman Kuala Lumpur City Centre was a mixed experience. The central location near Pavilion Mall was fantastic, and I really appreciated the spaciousness of my apartment. However, the decor felt a bit outdated, and I encountered a frustrating check-in process during peak hours. Despite the drawbacks, I must say the breakfast was a highlight, especially the roti canai station.

Rooms

6.0

The apartment was spacious but felt a bit basic and outdated. I missed having a washing machine.

Service

5.0

Service was generally good, but the check-in process was slow, and some staff could have been friendlier.

Location

10.0

The location is superb, right in the city center and just a 5-minute walk from Pavilion Mall.

Dining

10.0

Breakfast was excellent, with a wide variety of choices including a fantastic roti canai station and freshly squeezed juices.

Facilities

6.0

Facilities like room service and housekeeping were adequate, but the lack of a washing machine in my apartment was disappointing.

Kay

United Kingdom, December 2024

6.4/10

I had a mixed experience at Pullman Kuala Lumpur City Centre Hotel & Residences. The location is fantastic, with easy access to the Pavilion Mall and KLCC, which I loved. However, I faced issues like a long wait for my room, and some staff were not as friendly as I'd hoped. The breakfast was varied but often too busy and lacked replenishment.

Rooms

8.0

I stayed in a Deluxe King Room, which was spacious and well-kept. The bed was super comfy, but I did face some minor issues with the room temperature control.

Service

7.0

Most of the staff were friendly and helpful, but I noticed some were quite unfriendly. The reception was overwhelming at times, and it took quite a while to get assistance.

Location

9.0

The hotel's location is definitely a highlight. It's super convenient to shops, restaurants, and attractions like the Petronas Towers. I found it easy to explore the area on foot.

Dining

7.0

Breakfast variety was decent, but it got crowded, and some items weren't replenished quickly enough. There were a few hit-and-miss experiences with the staff knowing what was available.

Facilities

8.0

The pool and spa facilities were nice, although the pool water was a bit too cold for my liking. The gym area seemed decent as well, but it could use some updates.